Karen Gray is an executive coach, consultant and Adjunct Faculty at Fashion Institute of Technology. She is an accomplished fashion retail executive and organizational development professional with extensive experience leading business units, coaching leaders and developing teams. Karen works with leaders who wish to increase their interpersonal effectiveness, are in the midst of economic shifts in their businesses and those who are developing new strategies. She has worked with managers to help them successfully navigate through change while creating customer centric cultures that reflect the DNA of the enterprise.
As Vice President of Retail and Global Development for the iconic brand, EILEEN FISHER, Karen was known for visionary client-centric leadership and developing leaders into roles which maximized their contributions. She successfully expanded the retail footprint into highly desirable store locations and built strong teams to support profitable growth and a service oriented culture. Karen led the retail organization including all stores, buying, operations, real estate, customer service, retail marketing and global expansion into Canada and the UK.
Karen’s background also included co-leading the EILEEN FISHER Omni Retail team, developing the vision for customer focus and brand strategy across stores and e-commerce platforms. As a member of the company’s senior leadership team her influence was reflected in numerous decisions related to company policy and strategy. Karen was also member of the Real Estate team, responsible for selecting new store locations, Culture Partners supporting company culture and values and the company’s global expansion team.
Karen came to EILEEN FISHER following work in the financial services industry as well as women’s and children’s apparel. Her educational background includes a B.A. from Smith College, an M.B.A. from Columbia University Graduate School of Business, Masters in Positive Organizational Development from Case Western Reserve University, and a certificate in professional coaching from iCoachNY and Baruch College, Zicklin School of Business. She is also a certified MBTI practitioner.